Related Policies & Protocols:

1. Third Party Fees
   
2. Alias Names
   
3. Time Scope
   
4. Attempts Policy
   

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Employment Verification

1. Verifies employment at one (1) employer
   
2. Verifies job title and dates of employment
   
3. BrightScreen attempts to verify the provided employment information using one or more of the following methods:
   
1. Consumer-permissioned verification
   
2. Automated verification systems
   
3. Direct contact with the employer or their authorized representative
   
4. If we cannot retrieve a verification from a primary source, we may directly request supporting documentation from the applicant and pass that to you. The search will be flagged to indicate that the primary source could not verify the information.
5. Number of Attempts: 5
   
6. If we are directed to a third-party verification source:
   
1. our Third Party Fees policy may apply
   
2. we will follow the instructions provided to us at the time of order before incurring charges
7. Will not be processed if "do not contact" is selected by the applicant during the ordering process
   

Minimum Information Needed to Begin Production

1. Full name of the previous employer
   
2. Specific address of the employer
   
3. Phone number of the employer
   

Ways to Enhance Success Rate

1. Provide the full name of the direct supervisor
   
2. Provide a direct number to the direct supervisor
   
3. provide a direct email to the employer

Reference Verification

1. Requests one (1) reference from one (1) reference source
   
2. BrightScreen attempts to contact the reference
3. Number of Attempts: 5
   
4. If we cannot retrieve a verification from a primary source, we may directly request supporting documentation from the applicant and pass that to you. The search will be flagged to indicate that the primary source could not verify the information.
5. If we are directed to a third-party verification source:
   
1. our Third Party Fees policy may apply
   
2. we will follow the instructions provided to us at the time of order before incurring charges
6. Will not be processed if "do not contact" is selected by the applicant during the ordering process
   

Minimum Information Needed to Begin Production

1. Full name of the reference
2. Phone number or email of the reference
   

Ways to Enhance Success Rate

1. Provide multiple methods of contact for the reference

Education Verification

1. Verifies attendance or graduation at one (1) educational institution in relation to one (1) diploma or degree
   
2. Attempts to verify the issuance of a diploma or degree, or verifies current/previous enrollment
3. BrightScreen utilizes one or more of the following methods:
   
1. Consumer-permissioned verification
   
2. Automated verification systems
   
3. Direct contact with the institution or their authorized representative
   
4. Number of Attempts: 5
4. If we cannot retrieve a verification from a primary source, we may directly request supporting documentation from the applicant and pass that to you. The search will be flagged to indicate that the primary source could not verify the information.
5. If we are directed to a third-party verification source:
   
1. our Third Party Fees policy may apply
   
2. we will follow the instructions provided to us at the time of order before incurring charges