Third-Party Fees

What are third-party access fees?

During the course of research on your applicants, we may need to access data from sources that charge an additional fee for us to access their data.

There are several types of organizations that tend to charge these fees, including (but not limited to):

• County & State Courts
• Outsourced employment verifiers, such as:
  • Payroll record holders, such as The Work Number and other aggregators of payroll data
  • Call centers that specialize in contacting employers
  • Consumer-Permissioned Verification (CPV) providers, which use bank-grade technology to connect an applicant's individual payroll records directly to BrightScreen
• Outsourced education verifiers
  • Individual school fees charged by the registrar
  • Education record holders, such as The National Student Clearinghouse (NSCH) and other aggregators of payroll data
• Motor vehicle departments (DMV/RMV/etc.)

Why aren't these fees included in my pricing?

Your pricing includes the cost of conducting the research required to build a comprehensive report on your applicants. The cost to produce a report is predictable because of BrightScreen's internal resources and existing vendor contracts. 

Third-party fees, however, are not as predictable and can change without notice. Additionally, because of the ever-changing, wide range of third-party costs charged by various organizations, establishing an "all-in" price has become extremely difficult.

Does BrightScreen mark up these fees?

No, every third-party fee is passed to you at cost. No markups.

How can I prevent, minimize, or eliminate these fees?

When you place an order for certain types of searches, the BrightScreen App or a team member will ask you up front how you would like us to proceed if we encounter a third-party fee:

1. Incur fees as we encounter them,
2. Ask when we encounter fees, or
3. Avoid fees as possible

BrightScreen may be able to complete verifications using other processes, avoiding outsource fees. Examples of these processes are:

Criminal Court Records:

• Advise you of a "No Record Found" result from the National Criminal Database (note: we cannot provide details of derogatory information without confirming the information with the appropriate court)

Employment:

• Utilize our call centers
• Use Consumer-Permissioned Verification (CPV)

Education:

• Utilize our call centers

Can BrightScreen collect documents from my applicant to complete a verification?

Please see this article.